Efficient. Secure. Reliable.

Never Lose Track of
Your Belongings

Report and track lost items from Singapore Airlines lounges and aircraft. We're here to help reunite you with what matters most.

Quick Retrieval
Generally matched within 5 days
Secure Storage
Items kept for 30 days
Privacy Protected
Your data stays safe
Free Service
No charges to self-collect

How It Works

Four simple steps to report and recover your lost items

1

Report

Fill out a detailed report about your lost item

2

Search

Our team searches all registered locations

3

Match

We match found items with your description

4

Reunite

Self-collect your item or arrange delivery with a fee

Common Lost Items

We help recover all types of personal belongings

Electronics

Bags & Luggage

Documents

Personal Items

Track Report Status
Check the status of your lost item report
Report a Lost Item
Submit a new lost item report
  • Fast reporting process
  • Email confirmation with reference number
  • Notifications when items are found
  • Track status anytime online
Submit Lost Item Report

Where We Can Help

We assist with lost items from these locations

SIA Lounges

Singapore Airlines-operated lounges in Singapore

SIA Aircraft

Singapore Airlines aircraft arriving in Singapore

Partner Aircraft

Selected partner-operated aircraft arriving in Singapore

Other Locations?

For items lost in other areas of Singapore Changi Airport, visit Changi Airport Lost & Found. For Singapore Airlines overseas destinations, contact the local airport Lost & Found.

Important Information:

Passengers are responsible for their personal belongings at all times. Liability for loss, damage, or delay is subject to the applicable international conventions and the Singapore Airlines General Conditions of Carriage governing your ticket.

Unclaimed items are generally retained for up to 30 days. Items not collected within this period may be disposed of or donated in accordance with applicable regulations. Retention periods may vary depending on local regulatory requirements.